Privacy policy


Privacy Policy – Rent Robe

Last updated: November 13, 2025

Introduction

This privacy policy governs how your personal information is collected, used, and shared when you use the rental services offered by Rent Robe. We are committed to safeguarding your information and your right to privacy. “Personal information” means data about an identified individual or information from which a person can be identified. Anonymous or aggregated data is not included. If you have any questions about this policy or our practices, please contact us at [insert email].

Changes to This Policy or Your Information

We review our privacy policy periodically. It is your responsibility to check for updates. If you disagree with any changes, you should stop using our services. We also ask you to keep your personal details (such as your email or shipping address) current.

Information We May Collect

When you use our services, we may collect the following:

  • Identity Data: Name, date of birth, clothing size, photographs, identity document details (e.g., passport or driver licence).

  • Contact Data: Billing and shipping addresses, email address, phone number.

  • Financial Data: Payment method, card associations (processed via third-party providers).

  • Usage Data: IP address, browser/device information, pages visited, search history.

  • Marketing/Communication Data: Preferences for receiving marketing messages, feedback, surveys.

How We Use Your Information

We use your data for business purposes that include:

  • Fulfilling rental bookings and contracts.

  • Managing our business operations and analysing performance.

  • Ensuring compliance with our legal obligations.

  • With your consent, sending you promotional and marketing communications.

Disclosure of Your Information

We will only share your personal information in the following circumstances:

  • With legal or governmental authorities when required by law.

  • With trusted third-party service providers (e.g., email delivery, analytics, shipping) who are bound to confidentiality.

  • With your consent for other purposes.

  • In the form of aggregated, anonymous data which cannot identify you personally.

Data Retention

We retain your data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law (e.g., tax records). Once no longer needed, we anonymise or securely delete your data.

Data Security

We employ technical and organisational safeguards to protect your information. However, no method of internet transmission is entirely secure, and you provide data at your own risk. In case of a data breach, we will fulfil legal notification requirements.

Marketing Communications

If you consent to receive marketing materials, we may send you updates about new rentals, offers, or services. You can withdraw your consent at any time using the unsubscribe link in our communications.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information. Please contact us to exercise these rights.

Contact Us

For further information on our privacy practices, or to make a complaint, please contact us at: rentrobenz@gmail.com.